Priceless Car Rental Orlando FL serves Orlando International Airport (2023)

VonTHIS ISFebruary 7, 2023

The van arrived in three minutes to pick up the place and then I waited for about 5 minutes before they brought me back. Excellent service.

VonMICHELLE AFebruary 5, 2023

1. This company charged me $12 per day for my husband to drive the car because the reservation was in my name. I had no choice as my husband got back before me and he had to be the one to drive the car back to the place. 2. I was pretty much forced to get a Speed ​​Pass for tolls or pay $25 a day Rent-A-Car prices for almost a decade. These practices are a scam and totally unacceptable. They are also the rudest people in the business. All the terrible reviews online were correct.

VonMARIABLOPEZ AFebruary 3, 2023

This company stole my money.

VonANGEL M.February 3, 2023

I would not rent anywhere else the people who work there are great.

VonKENDRA H.February 3, 2023

My only complaint is that the insurance requirements are not clearly stated when reserving the car online. When I picked up the rent they asked me for another $150.

VonMARIA K.February 1, 2023

Clearer instructions on where to get the van.

VonALBERTO V31 January 2023

It is always a pleasure to work with Fred. Trustworthy and useful.

VonJACQUIE P.31 January 2023

He waited too long at the airport. I had to call and ask what was taking so long.

VonJEHAN Z28 January 2023

very poor service. Charged much more than stated on Expedia website.

VonNorman28 January 2023

I didn't have the car they showed

VonDANIELA R27 January 2023

I picked up the car at night and was out of the parking lot before realizing it hadn't been washed. It was very difficult to see through the driver's window and the side mirrors were also dirty. The first time I had a dirty rental. Otherwise the car was fine.

VonKARISA L26 January 2023

The invaluable service at the branch as well as the shuttle driver were wonderful. I would like to suggest that there are better service hours for the round trip transfer and more information. When I called the priceless number they said the shuttle would come every 15 minutes but I waited 30 minutes for them to pick me up, the number said it was connected but that was not an option in the recorded message.

VonDaniel Miguel S26 January 2023

The car was clean when they picked it up, yes. However, during our return trip with the vehicle, the check engine light and other warning lights came on. No vehicle with a check engine light or any other warning light may leave the premises except for repair.

VonCATALINA B20 January 2023

The car I received was dirty, out of gas, the warning lights were on, and the tires were bare. Additional warning lights came on as we were driving back. When I mentioned it to the agent before leaving the lights, he said that he would be fine. The only agent who helped me was David when I ran into more problems and upon my return.

Vonstevenlyle j19 January 2023

I understand these things happen, but we waited 45 minutes for the shuttle. The driver told us that he had been there, but I never moved from the place, so I'm not sure how we could have missed it. After that he was very friendly and helpful. The main problem I had was that the tint on my car's passenger window was poorly applied. To be honest I thought the price was great and the car was very clean. I would use your service again.

VonJODI G.18 January 2023

Picked up the car and noticed a smell but thought it might have been a chemical that was used to clean it but the car smelled worse after leaving and coming back. I think it smelled like someone was smoking in the car. I called and the lady was nice but I had to return the car for a new one. I appreciated the offer but my schedule.

Vonmario r14 January 2023

Waiting too long at B12 airport location 1 hour for bus

VonSUSAN W.14 January 2023

The employee who helped us book the care was wonderful! Give him a raise!

VonGuillermo R.13 January 2023

The car was extremely dirty, I could barely see out the front and rear windows, the rear window had a lot of dirt on it, kids, we wrote messages on it, it was still there. A ZERO fuel car was also delivered. They told me to bring it empty, it's quite difficult.

VonGUILLERMOANTONIO R11 January 2023

With three cars offered to us, the SunPass fees were already due. One car also had a flat tire. The car provided to us had a tire pressure warning and check engine light that came on. It was not cleaned and the handle on the inside of the passenger door was broken. The worst thing was that the battery died twice while we had the vehicle and we were told that we should have returned the car but we were two hours from the rental place.

Vonkarin10 January 2023

Rude people except one woman I spoke to. Especially when I returned the car. I needed a receipt and the guy said he couldn't give me one and he was an idiot!

VonVICTOR B9 January 2023

terrible, should change the name from Priceless to Overpriced! ! ! ! It fell, I was robbed because the price was offered online!

VonKIMBERLY B.8 January 2023

The counter-aid was fraudulent. He told us that we had to buy the toll because the Atlantic coast has several toll roads and we didn't cross any of them on the way. It wasn't friendly at all. He should have pulled the car out of the parking lot so we could take a look. The tire light kept coming on so we were constantly gasping for air. We were sure that every vehicle here is doing something wrong. I would like to speak to a manager!

VonMERILIN R7 January 2023

Very good prices, customer service is the employer. Really great, really fast service. For me I recommend the service 100%

VonMichael C6 January 2023

I got this rental through Expedia. Upon arrival they told me $69 with a $250 hold. There were charges up to $300. People living on a budget can't do that when returning the car. The very rude nasty woman started snapping at me saying she drove the car over 3000 miles as she only does 400 miles on a tank and I only filled it up 4 times to mention this was an unlimited mileage vehicle. I don't appreciate this woman talking to me and making a scene in front of customers waiting for the shuttle. She doesn't belong in customer service if she wants to treat people like that, on top of that she tried to tell me that she smoked in the car when she didn't. I'm a smoker My luggage smells like cigarettes and if you don't believe me the gentleman called me so I had a problem and I accepted that it's going over the line but there wasn't much I could do thank you for your time but I don't believe. will b

VonFIRAS K4 January 2023

Inconvenient because of the distance from the airport. There is no shuttle service after midnight.

VonCIARAH1 January 2023

I booked the rental through Amex. When I checked in, the Priceless Amex rep is not taking. How come I booked the rental through Amex?

VonFELIPE HDecember 31, 2022

When my son went to pick up the car. They charged him double the price.

VonKenneth F.December 26, 2022

Overall great experience!

VonVICTOR MDecember 24, 2022

The price we got online was never real.

VonNEZAM ZDecember 24, 2022

I thought the van would be waiting for me at the airport. I would recommend that you notify all customers to call your customer service when they arrive at the airport. Also, the car alarm needed batteries, thank you.

VonJASON-LDecember 21, 2022

The agent was really nice and quite funny which made it a good experience. The only thing that would improve is the shuttle as we ended up taking a taxi to the car rental.

VonJOSHUANICHOLAS MDecember 20, 2022

impressively

VonCRISTÓBAL CDecember 20, 2022

Horrible

VonJANESSA SDecember 20, 2022

The car I bought was dirty. Windows were not cleaned causing glare at night, wipers not working so couldn't see when it was raining, tire pressure extremely low, warning light on dash on, driver off seat it was broken and i couldn't adjust my seat, the car was stuttering and the interior was extremely dirty driving an unsafe car

VonTIFFANY B.December 16, 2022

The WORST experience IN MY LIFE. The receptionist was rude, they didn't even have a car comparable to the one we selected on Expedia, they didn't accept insurance on the Expedia website, the shuttle was always late. There were customers who complained when I picked up the car and when I returned it. I would pay double not to deal with it. I'll get a car from what I can.

VonTOMAS D.December 15, 2022

The windows were very dirty and hard to see. I had to clean them myself.

VonBrian W.December 14, 2022

The car was clean inside. Exterior mirrors and windows heavily stained with water, difficult to see at night. The service did a good job. I would rent again.

VonCRISTÓBAL CDecember 11, 2022

I booked the car through Travelocity and they offered us collision coverage, but when we picked up the car they told us they don't provide third party insurance.

VonTINAMARIE MDecember 10, 2022

I have to collect my rent, they already gave it away. The guy was rude. When I tried to contact them, there was only an answering machine. They told me there was nothing they could do. I ended up with a vehicle that was double the rental rate and after being told it was cleaned on the inside but not the outside. The car had food all over it and it was sticky. It was rude and he told me to give him the keys and get on the ride. should be rate 0

VonROS FDecember 9, 2022

Ridiculous insurance requirements forcing you to pay for supplemental insurance. No one out of state has the insurance coverage needed to rent a car and use your own insurance.

VonROBERTOCDecember 8, 2022

The car was clean but the windows were dirty. It looked like the rotors needed to be changed. There was a lot of vibration when I had to brake on the highway.

VonASHLEY B.December 3, 2022

The women who checked me in were great. The car radio was broken. And they gave me a refund of my $250 security deposit which has not been returned to this day. Terrible customer service. I made a complaint to the best business office.

VonISHA ADecember 2, 2022

I tried 3 reps and 2 were great. I had problems with the first vehicle I was given due to a malfunction and received no compensation for the inconvenience. At least one update would have been great.

VonLAURA28. November 2022

The vehicles are not clean and have many, many scratches. Mine needed air in a tire (had to turn around and go back). I would also like a bathroom that I could use if I rent there. Otherwise, everything fits and the staff is very nice. The prices are good (maybe that's why they are not in good condition or clean?).

VonJOSÉ V23. November 2022

Thank you so much.

Vonjennifer c23. November 2022

I have been overwhelmed

VonGAVIN L14. November 2022

The local rates to be paid at the time of pickup were much higher than what was stated on the Expedia website. We asked Expedia to look into this for us and after 2 weeks we still have not received a credit or explanation. I will never use this company again.

VonCORATHONAMOR C13. November 2022

Quick and easy transaction. Price-performance ratio.

VonSANTO B13. November 2022

THE VEHICLE'S TIRES HAVE BEEN REMOVED ONE DAY BEFORE THE VEHICLE IS RETURNED. I HAD A FLAT FRONT TIRE CALL AND RENTAL OFFICE AND WAS TOLD IF I TAKE IT TO THE FIRSTONES TIRE CENTER THEY WOULD TAKE CARE OF IT, JUST BRING A BILL- FIRSTONES WAS TOO FULL FOR THE DAY, FINALLY THE TIRES HAD COST $20.00 FIXED COST. RETURNED VEHICLE AT 4 AM OFFICE CLOSED BUT A STAFF WHO CALLED RENTAL LATER IN THE DAY WAS TOLD BY STAFF "THEY DO NOT DO A REFUND".

Vonjuan s12. November 2022

The biggest problem was that the windshield was very dirty and scratched. I could barely see through the dirt when the sun was shining. His staff was competent and respectful. the price was very good

VonENGEL M10. November 2022

I ALWAYS USE PRICELESS IN ORLANDO. I NEVER HAD ANY PROBLEMS... VERY NICE PEOPLE... ððð

VonCristobal G.9. November 2022

Sonny was great, good service for the money, would rent with you again.

Vonkathleendiana h6. November 2022

When I arrived to collect the rent they asked me if I wanted insurance. I said that I already had insurance through Expedia. I was then told that Priceless does not accept Expedia insurance and that Expedia knew about it. I was in a bad position and unexpectedly had to buy additional auto insurance for over $200. Your personal trade I really appreciate. Nonetheless, I may avoid Priceless in the future.

VonANDREW N.4. November 2022

Good service!!!!

Vondavid r4. November 2022

The only problem we had was the waiting time for a shuttle to pick us up at the airport. WAY too long!!!

Vonsteven g3. November 2022

In general, I had a good experience with the car rental. The car was clean and met my expectations. I was frustrated that it was priceless at the Orlando airport facility and I didn't realize it when I rented. I was also frustrated because I had purchased insurance through a third party and they told me I couldn't use it. However, Insurancental itself by about half.

Vonanette m2. November 2022

Friendly service, nice car.

Vonbetween bOctober 30, 2022

It was inconvenient that the shuttle took too long to arrive for pick up. Another shuttle driver was kind enough to call our shuttle driver and tell him that he had pickups, we were still waiting almost 30 minutes.

Vonpedro c24. October 2022

The bathrooms were disgusting. My daughter needed to use the bathroom while we waited for our vehicle, when we opened the door we were horrified. We won't be back just for that.

Voncristina m23. October 2022

The price I got on Expedia was much lower than what I ended up paying. I'm not sure if I would go this route again. But the car was fine and the pick up service was excellent.

VonANTONY B.23. October 2022

No one picked me up to make the reservation and no one answered the phone. The exterior was dirty and the windows inside and out including the side view were dirty. The only good thing was the price. Now someone is willing to help with what it cost me not to show up.

VonALEXISJOY K20. October 2022

The shuttle took 1.5 hours to pick us up, we couldn't contact the company because their phone number is not working. The tire pressure on the car was getting lower and lower so we filled it up several times and when we told the guy on the spot he just said he was the censor.

VonGAINED IONS20. October 2022

Aside from the rental price and the deposit, I was pleasantly surprised. Grateful to have been able to get a rental car.

VonTRISTIN I20. October 2022

There were no instructions on how to get the shuttle to the property. When I tried to call it was an automated message saying the shuttle runs every 15-20 minutes. And then I would hang up. I finally found a number and she told me that she had to call a shuttle. I wait an hour!!!!!!!! It was a bad experience. I would never wear you a

VonCAROLINO B19. October 2022

When I first rented the car, the customer service from the car rental company was excellent. The car did not start at the rental company and I should have ordered another car. I struggled to start it every day, but it would start eventually. On the 4th the car was going no more than 40 miles per hour. I called the rental office to bring this up and the car and now it doesn't work?" NOT MY FAULT Just be careful when renting from this company.

VonYOU17. October 2022

Good experience with customer service and local staff. Very helpful in getting what we needed. I will rent again

VonGWENDOLYN H.17. October 2022

The car was clean and the shuttle drivers were nice, but that's about the only positive I can say about this company. The shuttle took an hour to pick it up at the airport. When we got to the rental desk, there was only one employee there on a weekend night. No one came out to help or guide me when the vehicle was returned to me. No final receipt was emailed or given upon delivery.

Vonjocelyn17. October 2022

The navigation system kept turning on. It was not good for my trip. He had to keep detouring off the highway exit. .

VonSHOUKIEALI A14. October 2022

Excellent client service

VonMELISSAR A13. October 2022

There is no phone number to reach people. He charged extra for no reason. No one can be reached to discuss

VonBHANDATH S13. October 2022

Hi, I rented a car in Orlando on October 5th and was billed and paid for a 4 day daily toll pass, but Florida tolls are suspended. I was also forced to pay for the optional CDW. Agreement #98581 I am very disappointed that the person at the front desk made the transactions and requested the payment even though this was publicly announced, it is not correct and has very poor business ethics. Thank you so much. Mr. Sinanan bsinanan30@yaoo.com 416-984-1253

VonLAURAJEAN J12. October 2022

The second day of driving the car the low tire pressure warning light came on. I had to drive the car to put air in a flat tire, it was a hassle. I have a car with only a 3/4 full tank. I had a long ride and would have appreciated a full tank to start with.

Vonerasmus b12. October 2022

They urged people outside to get a Sun Pass even though all the Sun Passes were activated due to the hurricane.

VonJACQUELIN F.October 10, 2022

The staff member who checked us in was very nice. The employee who was there to pay was rude. The driver who took us to the airport was very rude. He dropped us off on the wrong side of the airport and told us to walk. He was picking up another group at baggage claim and didn't want to drive through the airport. But nice car and good prices.

VonELISABETH G.7. October 2022

We arrived at Priceless on September 27 between 7 p.m. m. and 8 p.m. m. and were initially told that I would not be able to collect my rent due to the arrival of Hurricane Ian, however I have not received any communication from Expedia or Priceless regarding a cancellation. The Rep told me that I could call an Uber if he paid a full week's car to pick up the car. At checkout, I was met with an unexpected $500 extra for my rent. $250 deposit and an additional $250 for tolls and coverage plus liability insurance which I paid through Expedia. None of this was efficiently communicated to me, the representative explained that it was part of the terms and conditions. This should have been prioritized to inform the customer instead of putting it in the terms and conditions. The customer service representative was not helpful or friendly. He would not recommend it to anyone.

VonSUYLIN S4. October 2022

Terrible customer service. After the transaction, Guy gets up to go to the vehicle and says, "You know what that blue Altima is!" He sits down again. I turned to him and asked: "Aren't you coming to inspect the car?" He said, "No, it's okay." he went off and said, “Just write it down, I sanitized it myself. Hurricane hits, I called to come back to a different place. the guy was bad!

VonDANNY B.29. September 2022

The right rear tire was too low. The ad appeared shortly after I rented the car.

VonJOSE A.28. September 2022

The best price for car rental in Orlando

VonSAMUEL A27. September 2022

They don't accept American Express and I couldn't use the card insurance for the car.

VonFRANCISCO M.26. September 2022

This was a good experience, nothing like bad people who treat you by your last name.

VonMaria M.26. September 2022

Even though it was a location outside of the airport and we had to wait for the shuttle to take us to the rental location, everything went smoothly. The service was excellent and the car exceeded our expectations. It is definitely worth renting here.

VonMALINDA L26. September 2022

This is my second time renting from Priceless, the service is great, but the windshield and glass around the car had water stains on it. I tried cleaning them but it helped. That was my only concern.

Vonkatherine h17. September 2022

The employee was rude, the shuttle took almost an hour to pick us up, we ended up walking next door and renting a car from Omni

VonEileen O.16. September 2022

intestine

Vonpatrick j13. September 2022

If there was a 0 for customer service and recommendation I would give it to you. I didn't appreciate paying a high premium for insurance I didn't need as I am fully covered for rentals. All because it would be easier if something had happened to the car. I suspect it's just a way of offering low prices that Nevers Priceless recommends and will file a formal complaint with Expedia in a moment.

VonXAVIER G.12. September 2022

I would rent again, but I would like to inspect the vehicle before leaving the rental location to ensure it meets standards

Vonjennifer m11. September 2022

The car was damaged and felt old. I would not rent it again based on the car we received.

Vonmarcus l9. September 2022

The car was fine but I didn't realize they added insurance that cost me an extra $162 to rent after I had already uploaded my insurance card to the Priceless app and want a refund. I already made a complaint to customer service 2 days ago and still no response

VonSUDHEENDRA M6. September 2022

Managers special car - was a cigarette burnt drivers seat and smelling of cigarettes - had been in an accident before - Got a quick phone call with wobbly wheels wobbling around turns - freaked out and left it in place 4 hours before to be safe on the spot instead of waiting at the airport even without insurance or gas they were able to add 90 to my bill congratulations

VonMONTY C6. September 2022

Gracias

VonTOMAS G.5. September 2022

It was a good experience. The shuttle was on time and convenient.

VonRonna S1. September 2022

The experience was great. Flawless. Thank you so much!!!

VonDONALD C.31. August 2022

I will never rent from Priceless again. The van took about 40-45 minutes.

VonELISA G29. August 2022

I need the 200 refund that I can get after 8 days late

VonJOHN K.28. August 2022

The car had a flat tire. Had to keep refilling air and when we told the guy. He does not care. Terrible customer service

Vonfarid b28. August 2022

IN AND OUT. THE COCOUNT AGENT FRED WAS VERY PROFESSIONAL AND HELPFUL.

VonJONATHAN V26. August 2022

Signs are needed at the airport and the toilets on site are embarrassing. As always, hidden fees are a nuisance. In general, it's okay.

VonOscar T25. August 2022

Very happy with the overall experience. I enjoyed the shuttle service to and from the airport, which I think is more convenient since the traffic to return the rental cars at the airport was tremendous when we returned the car and went back to the airport. I don't think we would have made our flight if we got stuck in that crazy traffic. The shuttle driver rental office was very prompt. The price was very convenient and fair for our needs.

VonDIEGOMGUERRERODE L25. August 2022

Improve the entrance to the waiting area Email message when returning the deposit

VonKIMBERLEY R.25. August 2022

This is not necessarily related to this rental location, as my sister-in-law experienced the same thing with another rental company the same week we rented, but there are many other fees to pay and we were not aware of this consciously. We rented the car through Travelocity and expected it to be $300 a week and it was running out! We were not satisfied!! And the car horn didn't work! The overall experience is 4/10.

VonHARUNURR25. August 2022

My car was under pressure. The air conditioner didn't cool properly and the wiper was so dirty it couldn't clean anything on the glass. I rented the car and while I was driving it rained and I went to clean the windshield wipers

VonVICTOR H.23. August 2022

It was a great experience with this company and the price was lower than other companies. See you soon Orlando!

VonGLENIESHAMARIE H22. August 2022

The experience was terrible. From the additional fees and hiking, the rental price was beyond words. I have now paid a rental and paid for insurance through Expedia after reading the information about unaffordable rates which indicated they would be accepted. I had to pick up my vehicle and not only did they not accept my insurance but they also charged me a price of 109. I ended up paying 263 which was far from acceptable. The wait time for the shuttle was 40 minutes.

VonDaniel K.17. August 2022

I rented the car for a week not knowing how long it would be before my father died. And he returned it 3-4 days early and the terribly rude guy at the counter said no refunds. the car was fine. Just the rude service and kicking someone when they're down is why I probably won't be renting from Priceless anymore.

VonJIN JING C17. August 2022

Just accept that your insurance sucks and don't take an Amex card that is offered to cover rental insurance. The car is fine, the interior is a bit dirty.

Vonvirginia m16. August 2022

Terrible customer service and lack of communication with employees. The employees were very rude.

Vonjuan r16. August 2022

The car was very dirty and the windows were stained. The experience sucks. The worst car rental ever. Like a refund. In fact I returned it 2 days before it was that bad. please give me my money back

Voncoloring and11. August 2022

Everyone was polite and professional. Thanks for your service.

VonNORM L10. August 2022

The car rented through Expidia was not available, an upgrade was made instead. Bigger car that was in excellent condition but with higher fuel consumption. They charged me $211 for an additional driver and other unsolicited insurance. The additional driver was suggested to the seller, but was not told that it would cost an additional $211.

VonCHALICIA G9. August 2022

Was forced to charge for things no other rental agency would charge, car was dirty/radio had buttons missing and car made a weird creaking noise while driving...priceless avoid at all costs

VonAdriana G.7. August 2022

I do not recommend this hotel. Expedia/Travelocity false advertising insurance and Priceless do not accept liability insurance. My money was not refunded when Priceless said it would be refunded. Be sure to do your research before renting a vehicle anywhere in Orlando. Insurance was much more expensive with priceless and

VonNANCY7. August 2022

I had to wait 40 minutes for airport pickup and then when I got to the car the tire pressure was low and when I brought it to the attention of the attendants they told me the sensors were broken due to the Florida heat. When I got to my destination I checked the air pressure and it was low so I had to inflate the tires so it was very difficult to see at night.

VonLAURETTA H6. August 2022

I would not recommend this company to anyone. My car broke down at Hollywood Studios and Disney and the roadside assistance number said they couldn't help me because I don't have service in the area. I had to pay for my own service and your staff was extremely rude and hung up on me when I called. I'd rather run than recommend Pricel

VonJOSEPH OR5. August 2022

It was ok but we still have to wait a bit for the shuttle bus to pick us up from the airport. . !!! Everything else was good!!!

VonRUSSELL L.5. August 2022

Terrible experience and I will never use Priceless again.

VonCRISTIAN V5. August 2022

It's silly, but it doesn't refund the deposit.

VonTEODORO G.4. August 2022

Berry good person at the reception ðð

VonDORAJ D3. August 2022

On the scheduled day to pick up your car, you will receive an SMS with information on how and where to pick it up, as well as a phone number to call. However, if you're flying, you'll need to call the 800 number provided, press 0, and tell them you need a shuttle to pick you up at the airport.

VonHEIDAN M3. August 2022

Bad customer service, long wait for airport pick up, car was dirty and had many dents etc. I would not accept the car insurance offered by Expedia and would charge more for insurance through them. It would not allow you to decline coverage.

VonCHAVONNE C3. August 2022

Confusion about what types of payments can be used. Prepaid with Amex which was handled well; However, another card was required to pick up the vehicle as the representative indicated that they do not accept Amex. It also didn't make sense to be told that I couldn't get a car without an original card and you don't accept it.

VonEileen O.1. August 2022

All excellent ð

VonSANJUANA M1. August 2022

I rented a car for the first time and it went well thanks to the staff.

VonJAMES BJuly 31, 2022

Very good customer service. Thank you for making my rental experience so smooth.

VonCRAIG T.July 29, 2022

The car had to be cleaned. I paid for insurance through Travelocity, they made me pay extra money for insurance because they don't take insurance from the site. I rented a car with lousy customer service.

VonGUSTAV B.July 29, 2022

We had to call someone to pick us up. The guy at the counter was not very friendly.

VonWINSTON AJuly 29, 2022

Terrible car rental experience. We waited two hours for an airport pick up to the rental location and then found out there was only one car available.

VonELISABETH VJuly 28, 2022

I wanted to pick up the car but the gentleman who was there charged me 330 just for the insurance so I declined the rental contract, now I don't know how to return the money. The man who attended me wanted me to pass the money outside

VonALAN DJuly 28, 2022

Bad experience, rude customer service and the owner was very disrespectful. I would not rent from this company again and I do not recommend it at all

VonEDMARDAVILLADE SJuly 27, 2022

They are terrible at customer service, they broke countless fees when I was at the counter and more than doubled the budget, they even didn't agree with everything about the waiters, they were discriminated because they were Brazilian and they wouldn't accept my insurance card. which is global (international visa), with different rates previously agreed on the contract page.

VonNIGHT CJuly 23, 2022

The car tire had a slow leak. I spent $20 to inflate and fix an apartment. However, the person at the counter compensated me for my trouble. I am very satisfied with the service. Car care in terms of cleaning and maintenance could be better.

VonMIRCO GJuly 23, 2022

Worst car rental experience possible! The seller, Tony, took advantage of the escrow and over-insured my rental, which I found out when I had to call to get my copy of the closing agreement. Normally I don't penalize people, but in this case, Tony should be fired! I asked if the new coverage was only $2.00 more than the confirmed one! Only to find out that he multiplied it by 3! I expect a full refund of any additional costs

Vonkarl jJuly 22, 2022

If the people at the counter aren't very helpful, just take your money.

Vonryan mJuly 22, 2022

Thank you for a real vehicle experience. I only needed wheels for 10 days and you delivered them to me. I am a frequent visitor to Orlando and look forward to using all of you again.

VonHUNTER DJuly 22, 2022

Added too many allowances after setting the daily rate

Vonkarl eJuly 22, 2022

The cloth roof of our car was dirty.

VonLisa B.July 21, 2022

I did not like that the car did not have a full tank and I had to try to return it as I received it. This is a good way to rip off your customers. You get it back with more gasoline than was taken. This is the only place I have rented a car where the gas was like this.

VonAZESAH GJuly 20, 2022

The car we rented was clean and the air conditioning was strong and cold. The car had a weird noise like maybe the routers needed to be changed and the volume control on the radio only worked on the star wheel.

Vontom mJuly 20, 2022

All was good except for the hard sell $16/day toll cover. Lying that I would be charged double and fined if I had my own solar pass transponder. I will never use your service again and will warn everyone not to use it.

VonDEANNA WJuly 20, 2022

The car was junk! He had a flat tire and even after we pumped air into it, it went flat again. You guys picked up the car early and refuse to give me a refund.

VonSHERRI BJuly 20, 2022

I wish there was a little more gas in it. It was less than 1/4 and we had to stop at the turnpike and pay dearly. Otherwise I was very satisfied

VonPATRICIA S.July 19, 2022

I only rented 9 for cleaning the exterior of the vehicle

VonILLUSTRATIONJuly 18, 2022

The first car I didn't drive must have come back to waste my vacation time.

VonDOYLE SJuly 18, 2022

Never more

VonKYLE K.July 15, 2022

The worst experience I've ever had renting a car. This place is the biggest scam I have ever seen. The guy we were dealing with lied to my fiance and I multiple times to make it look like he was making us a deal. A bunch of idiots run this place. Never more.

VonDARREN SJuly 12, 2022

8/10 Just because my card was taken 250 plus rent and I'm still waiting for that money back a week later. Please advise when this will happen. Otherwise excellent service and car rental.

VonGerard V.July 10, 2022

Vehicle shipped with 2 over-inflated (>40 psi) and 2 under-inflated (>20 psi) tires. Having to inflate the rear tires every morning. Something is wrong with the rear tires at low speeds.

VonANDREASTEWART DJuly 10, 2022

The car was dirty and had cockroaches! Never more!!

VonChristopher T.July 9, 2022

Excellent service, the car offered was not the one requested but a larger vehicle was soon offered.

Vonall cJuly 7, 2022

The only complaint I had was the displays and meters we had in Spanish, I could have gone back but I could live with it, overall it was great!

VonSUSAN A.July 6, 2022

The price is sure to make me want to use Priceless again for all my rentals. Check in was great. Check out was great. Better communication about the transportation service, that is: pick-up area and schedule. Other than that this was a great experience.

VonTYSON MJuly 4, 2022

The car was clean but it smelled bad. The store was dirty and the bathroom disgusting. The gentlemen who attended us tried to sell us unnecessary things. It was very frustrating.

VonDEBBIE P.July 2, 2022

One of the best experiences I've ever had with great service.

VonNAZER B30. June 2022

The car was dirty and half full of gasoline. I returned it complete. The address for on-site pickup was not clear from the recorded message.

VonSTEFANIA P28. June 2022

I'd love to tell the full story, but it only allows me so many characters that I waited over an hour for a shuttle to pick me up, despite speaking to the customer service representative at the transportation office three times. Then I received a vehicle in a dark parking lot, no one took me out. The car was window clean enough for night driving. I wouldn't recommend it unless someone was on a very tight budget. I think you get what you pay for.

Vongerry w28. June 2022

I was forced to buy insurance when I turned it down. I have insurance that covers the rent. When I called after my trip, the friendly staff of him said I quote "whatever". I'll tell everyone I know you're a shitty business. I just flew in from Las Vegas, had one from a real rental computer, and had no insurance issues.

VonDERON A25. June 2022

Your racist guy refused to rent me the car I paid for because I am a white male with long hair who thinks he will steal the car and use it to get high and rack up excessive miles.

VonCURTIS R24. June 2022

Great service Great service

VonPETER G.23. June 2022

Dirty facilities, serious discrepancies between what they offer on the web and what it really is. Dirty car inside and out. With several scratches and even paint on the body. Poor service from staff just wants to bill you. In the end it is cheap but that does not mean that it does not give you a good service and that there is no cleaning.

VonCOREYW S18. June 2022

This place is terrible, the service, the car they gave me with nothing but problems. Then I tried to charge my wife $400 without my consent.

VonXIOMARA P.17. June 2022

The delivery experience was terrible. Even though I had great service upon pickup, I will not be returning to the location due to lack of assistance during the return process.

Voneric p14. June 2022

Its employees are very friendly and competent.

Vonebony b14. June 2022

My apologies, I thought this was already submitted... My experience with priceless cars was terrible! When I picked up my vehicle, no one came with me, the car was in a terrible condition, it had not been cleaned, it also had a strong odor which was ridiculous due to the garbage left in the vehicle. It was not a pleasant experience...

VonMichael F13. June 2022

The car was missing a hubcap that was damaged on the outside. The customer service representative didn't seem to know why the cost was more than the reserved amount, he wasn't very knowledgeable. The shuttle never came for departure, we had to take an Uber, as did another couple waiting in front of us. The customer service representative told us that the shuttle would take 10 minutes and then 12 after 20 minutes we almost missed our flight. We will no longer use it is priceless.

VonT TAILANDED13. June 2022

The car was dirty both inside and out. There are stains on the front and rear seats, however the agent refused to switch to a cleaner car.

VonRAQUELKEIRJAELLE G10. June 2022

I am having trouble getting my deposit back on my credit card.

VonJEFFREY N.10. June 2022

We were forced to buy insurance when we picked up the car we already had covered and it nearly tripled the price. This should have been disclosed when booking and included in the price when there is no other option, total rip off. I will never book with Priceless again.

VonKRYSTLE S6. June 2022

The shuttle from the airport to the car rental said it comes every 15-25 minutes. We didn't see a shuttle for 35-40 minutes and I had to keep asking other car companies about it. Then when you first call the number it says these times and keeps repeating that you can't talk to anyone. I also had to call back for the 250 deposit they charged me and put me in the red so I NEVER had to call my bank again

Vonbyron a4. June 2022

Terrible, I never recommend anyone, people lie, if they give you the place, they give you the car, the price is triple the price, terrible,

VonRENEE L3. June 2022

Unexpected charges when picking up the rental car.

Vonto which the2. June 2022

The car smelled like cigarette smoke and was not that clean.

VonRamon v.1. June 2022

I wait 1 1/2 hours for airport pick up. It's too much,

VonENGEL M30. mayo 2022

Everyone is friendly, I never have a problem renting from Priceless and have rented cars from them every time I've been to ORLANDO. Just return the car as you receive it (GASOLINE) AND get the SUNPASS and you will have no problems and nothing to complain about.. I give price is priceless⭐âââ

VonJOHANNES J.29. mayo 2022

Our plane was canceled an hour before boarding and we were scheduled for the next day. We are trying to contact Priceless to reschedule confirmation from the man on deck. He hooked us up to a car but we switched for 3 days instead of doing our title. We were there for because we couldn't communicate with anyone

VonCATALINA T.28. mayo 2022

The car had all kinds of stains on both the front and back seats. The car was noisy while driving. I mentioned the stains and no one really cared, I would have thought some sort of credit would have been offered. I will not use this place again

VonSHIT28. mayo 2022

The car I rented was in terrible condition. The rider's foot grip was literally glued on (visible dried glue/excess all over the grip). Both rear doors had rubber gaskets that were not attached. Opening and closing the doors was a hassle because the seals would dangle and come off the car. Various scratches and dents were found throughout the car. tomato sauce or blood. There were paint and glue droplets all over the car. It was a terrible experience.

VonCARRIE G25. mayo 2022

The agent made a comment about my weight at pick up and when a tire blew out we were told that was our problem or we would be charged. Not recommended

VonBEAUTIFUL M24. mayo 2022

I was served by Mr. Waleed and I am very satisfied. Thanks Walled!!!

Vonmargaret24. mayo 2022

We rented online when I got there it was a different price like car insurance I have and can't get for this rental and I used to do with the other car rental agency.

VonALEJANDRA K.22. mayo 2022

Only one person working the counter, bringing cars and having to act as a janitor I guess, and they refused to let customers use the bathroom. You need to hire more people.

VonLisa M.22. mayo 2022

The car was dirty, it had 1/4 tank of gas, they never gave me my AAA discount, the man at the front desk with the hair replacement was a bit rude as well. I will never go there again. They charged me a $50 fee to use my debit card, but if you use a credit card, there is no fee. I give him my credit card and he tells me he doesn't accept it. his attitude was

VonJOSE IS.21. mayo 2022

Excellent customer service and care, plus easy rental and transportation to and from the airport.

VonTAE HYUN L19. mayo 2022

Terrible customer service. I was lied to and that is why I am in a dispute with the Orlando branch of Expedia and will file a lawsuit once I get some documents. They canceled my reservation and made me pay the original, in addition to renting a new vehicle and providing false personal information

Vonroger l18. mayo 2022

You need to improve the time to pick up passengers from the airport. We waited over an hour for the shuttle to come pick us up.

VonTIMOTHY B14. mayo 2022

Very bad experience. I had to pay more than the daily rate in installments... sure, sun pass. They don't accept anex (hello?) so I couldn't go without my amex coverage insurance... And the daily rate for the sun pass was double the tolls. And her ferry was delayed.

VonBRAND THE13. mayo 2022

was not picked up from the airport. We waited more than 1.5 hours. Finally a taxi to the rental place. I would not recommend using this place to rent a car.

Vonkenneth m13. mayo 2022

The experience was good, but the accusations were not explained. There were no documents showing what they charged me nor receipt. I still don't know why they charged me what they charged me.

VonCorrine B13. mayo 2022

The car we rented was dirty, it smelled horrible and the gas tank was empty. When I asked if anything else was available, I received a very short and rude response. As soon as we pulled out of the parking lot, the maintenance light came on. I tried to contact Priceless but couldn't get through to anyone.

VonKENYA M12. mayo 2022

The shuttle took too long to pick us up at the airport. It is supposed to run every 15-20 minutes, but we waited for more than half an hour.

VonJIM C.12. mayo 2022

The car was dirty when I picked it up. I drove it through a car wash but the windshield stayed dirty the entire time I owned the car.

VonJENNIFER B.9. mayo 2022

So helpful and the car was cheap!

VonRENEL D8. mayo 2022

The prices are not visible at all on the website. They tell you 1 price and then when you pick up the vehicle they charge you much more than that after all your hidden add-ons.

VonMONICA M7. mayo 2022

We booked through Travelocity. When we arrived at the airport, we followed the instructions for shuttle pickup. After 30+ minutes we called and got continuous recording, no one answered the phone. We waited for our shuttle for more than an hour. When we arrived, the gentleman who greeted us said that our reservation had been canceled and they were holding the car until 2 hours after the pickup time. We were still within 2 hours and we explained that we had been waiting for the shuttle for over 1 hour. There were two other families with the same situation. As soon as someone mentioned a lawyer there were 2 cars available. Another gentleman assisted us in our situation and he was very friendly and helpful. I don't remember his name, but he was from PR. The car was not totally clean, but I think it was because it was supposed to be cleaned and the situation happened. The car ran very well and after that we had no more problems. Whether

VonErnesto Patricio R.5. mayo 2022

I don't like the method of covering insurance costs after the vehicle has been insured by a third party.

VonCURTIS R4. mayo 2022

The customer representative tried to rip me off, said the car had a full tank of gas, and gave me the keys to drive away. I asked him how we document the damage so they don't charge me for it, he said he could just take pictures and then let them know. In fact, there was significant damage to the car and even worse, the gas was only 3/8th gone. I went in and asked this info to show an updated contract and was told they would not give me one that when I returned the car it said I had asked for a closing statement because they asked if I had returned it in full at that time. Point: I said no, it should have been documented in the contract and the guy said he wasn't, that he could have found a note later and then said ok, you can go. He wanted a printed receipt to show that he had indeed closed. He was right to step on the gas and there was no claim for damages because this place has a lousy reputation. They did not want to give me a receipt

Vongail g3. mayo 2022

The transfer from the airport to the office took more than 45 minutes.

Vonrotten c2. mayo 2022

The website was ambiguous. When I made the reservation, I was not told that there was a shuttle between the airport and the dealership. Beyond. I paid $212 for the car and when I get to the shop I have to pay another $357 for tools and insurance. I felt robbed.

VonLuis MApril 30, 2022

We waited 47 minutes for the airport shuttle. The manager told us that we had to pay an additional $12 per day to use our own insurance. My wife said that she was Bulle and "Andrew" told my wife to sit to the side as the reservation was not in her name. She of course refused so we were told to sit next to us so the charges could be explained to us. Theus that we could cancel our prepaid reservation as we were having difficulties.

VonRODRIK R.April 29, 2022

If I could give this place less than 1 I would. The shuttle arrived at the airport 2.5 hours after my arrival. The driver told me that he was stressed, took an aggressive stance and said that he had to wait and left. I took a cab which cost me another $30 to get to the rental place and it was no better there. They had rented my car from someone multiple times and kept giving various reasons why the shuttle had not come.

VonDIMASENRIQUEDEARMAS PApril 29, 2022

That at the time of booking through the different sites all expenses related to the rental, prices per day and all insurance are included.

Vonana mApril 29, 2022

When we arrive in Orlando, we land at 10:48 p.m. m. and we waited outside at 11:10 p.m. m. thinking a shuttle was coming because the contract said they were open until 11:30 p.m. m., so we think someone woke up after talking to other shuttle staff. the last run is at 11 p.m. m., so we were stranded at the airport until 5:30 a.m. m. waiting for the seller's firude. Please indicate online that your shuttle will stop at 11am.

VonMiguel GApril 28, 2022

I was nervous after reading negative reviews online. But I was pleasantly surprised at how easy and painless the rental experience was. I was prepared for whatever was called for in the lease, so there were no surprises. Overall it was excellent value for money - I spent less than half what I would have gotten from a major local rental company.

VonAMINAH KHADIJAH CApril 27, 2022

The only problem I have with the priceless Orlando is that I waited an hour for the shuttle. Also, I had a return flight early in the morning and the shuttle was not available, so I had to go to the airport by Uber. Priceless Orlando should consider getting multiple shuttle vans and offering 24 hour service, or at least reserving after hours service.

VonBRANDS FApril 27, 2022

Although I had a very good experience, due to the fact that I read all the reviews online and tried to prepare myself for the experiences of others, I did notice that a few others had issues. The staff we dealt with were very good and the car was excellent. He would roll the dice and rent from the company again, but of course he would still be a little nervous. It's like mine compared to what others seem to be.

VonMARIAFRANCHESCACLAUDIO OApril 27, 2022

Hidden insurance costs. Can I use my auto insurance with other companies?

VonGAVIN BApril 25, 2022

Shocking company. She showed up for a vacation in Orlando and was instructed to pay another $500 for a rental we pre-booked. We had no choice but to pay for it otherwise we would have been stuck.

VonAntonio U.April 25, 2022

The car was loud and noisy. It didn't feel stable, the rear end felt shaky.

VonjasonApril 24, 2022

I hired the car in the UK and paid extra for insurance, which they charged me again. They also charged me $10 a day toll, told me this was the best valve. He only used the tollbooth in three days.

VonJOHANNES H.April 23, 2022

Terrible attitude of the assistant upon return. Hostile and quite unpleasant. It is not useful. Uncooperative. Totally unexplained unexplained charges at pick up. At least $100 more than expected. Difficult to find shuttle stop at the airport. The shuttle took over an hour to arrive. So I had to take a taxi to the depot. Surely a return visit was not warranted.

VonRaúl M.April 22, 2022

The shuttle took over an hour to pick people up at the airport.

VonJOHN ORApril 22, 2022

I have seen other reviews of this hotel and the reviews were terrible, unfortunately we were in a very high season and car rental options were very limited and expensive so we decided to take a chance and I'm glad we did. The shuttle was right on time when we got there and a car was assigned quickly and easily (Nissan Altima 21). The gentleman who helped was friendly and helpful. Thank you priceless, I will rent from you again.

Vonroberto hApril 21, 2022

The car was fine now they were just returning it when we received it, I saw people pull up on it wanting a crossover and their employee kept saying we couldn't have it because it was just the 2 of us, he kept saying something similar. , but I don't know how it goes from a Kia Sportage to a Nissan Altima, which is what we wanted, so in general I will

VonFIND BApril 21, 2022

I used an external company to reserve my car. The car was not there. They told me they don't work with this company but we can still get my payment from them.

VonCODY TApril 18, 2022

We missed our flight because the shuttle did not get us to the airport on time. If we hadn't waited the 45 minutes after returning our rental, we would have made it to our flight on time. I was very disappointed and will not be using your service again.

Vonronnie tApril 16, 2022

They overcharged me. My receipt says they charged me $209 plus change, but my bank statement says $250. The fob didn't work, the vehicle was not serviced, it smelled horrible, the tire pressure warnings were on all the time and the salesperson was quick to say they would which is unacceptable, I couldn't use the cruise control because the sense controls Without a doubt, the worst experience I've ever had renting a vehicle.

VonCarlos VApril 16, 2022

Very helpful and attentive. Thank you so much.

VonMiguel GApril 15, 2022

The flight is delayed. I tried calling but couldn't get anyone to answer so they canceled my rental. Apparently the only vehicle available was an SUV, which cost twice as much. The vehicle was not clean on the inside and had dents and paint damage on the outside.

VonHECTOR R.April 14, 2022

Great customer service, car could have been cleaned on the inside and there was some sand visible but I will definitely be renting from them again.

Vonana wApril 13, 2022

Customer service was wonderful. While Expedia wasn't, the Pricelss staff was very helpful. I would rent a car from them again if I was back in Orlando. Consider this agency very good!

VonCAROLINA S.April 12, 2022

I was very upset that they didn't accept my Canadian insurance and the insurance ended up costing me more than the car rental. This was not stated anywhere on the Expedia website when we rented, which is unacceptable. As a result, being Canadian, we will no longer be renting from Priceless.

VonANGELINA D.April 11, 2022

The guys at the reception were very helpful and friendly! I really appreciated that they helped with the luggage!

VonANTONIO F.April 8, 2022

Their customer service was terrible, the guy at the counter was useless. The fact that I rented the car through Travelocity for a price. They charged me additional coverage loss insurance which I have never paid for with any other rental company before! The price kept going up by over 200.00 more than Travelocity as I walked past their counter in their prime!

VonJUAN CApril 8, 2022

The voicemail from the Orlando Priceless said the blinds ran every 10 minutes, we waited 45 minutes. The bathroom at the Priceless in Orlando looked like it hadn't been cleaned in months.

VonZAKIR KApril 7, 2022

The car was old, dirty and unsafe (pulled dangerously to the left). I'm sure it was not cleaned to Covid standards as advertised. The windshield washer fluid light showed a low fluid level. I told the person at the desk. He said buy my own and bring the receipts and he would refund me. I told him I'm doing this now because it's inconvenient and I filled up the tank before renting. She got very angry. He was not professional or helpful.

Vonkaryn lApril 7, 2022

process was easy. The prices were reasonable. My cousin dropped me off and her car battery died and the customer service rep got us going. It went beyond that.

Vonmate lApril 5, 2022

I have submitted a formal complaint about your web presentation. I have been scammed and am in the process of disputing charges through my bank and contacting Travelocity Corporate. I suggest you respond to my previous complaint.

Vontammy lApril 4, 2022

The car had high mileage. The door handle was broken. We had to inflate the tires every morning. The weather resistant film came from the back door.

VonJEFFREY W.April 4, 2022

Very friendly and helpful staff. Boarding and disembarking is much quicker than some of the long lines at competing pickup locations. New vehicle at a fraction of the cost of the competition. I would use Priceless again.

VonCHRISTMAS H2. April 2022

I wish you were at the airport too

Vonmonika b2. April 2022

They claimed we added another dent to the dummy crash car with lots of scratches and dents.

VonVANESSA C2. April 2022

We rented two cars. Both were 4 years old, over 60,000 miles and the driver side window motors were worn. One was shaking the street. One was supplied with low tire pressure and the gas light on (out of gas).

VonLARRY YOUApril 1, 2022

I don't like to complain that it was a good price, but the car windows were so dirty that I had to stop at 1 am. very concerned, the bus driver was a great young man, the saleswoman when we dropped off the car was great too, oh and I thought the lease is the lease, anyway it was overall, thank you!

VonTIFFANYM PMarch 31, 2022

We waited over 40 minutes for the shuttle to pick us up at the Orlando airport. There is also no way to contact the priceless receptionist.

VonMARIA MMarch 31, 2022

Definitely the car. I have taken out insurance through Travelocity. They told me I would have to buy it from them. I left my cell phone in his truck. I noticed it at the airport and called. I really had to beg and freaked out and told them I was a Christian who took me. But they brought my cell phone.

VonLINIA MMarch 30, 2022

The employee who finalized my reservation pickup with me tried to add multiple items to my rental ie; Third party insurance (which I previously purchased through Expedia with a $30,000 policy for all third parties/compliance/collision and full coverage for my personal vehicle that I brought to your attention), deposit waiver ($80 US dollars) and I tried Sell Me Plus, and someone had given the engine a beating. With less than 20,000 miles, it shouldn't have felt like a go-kart. I frequently rent vehicles for travel and every time my personal vehicle goes to the store and I was very disappointed in this experience.

Vonyou williamMarch 30, 2022

The day I picked up my rental car Tony helped me. He was a first class customer service representative. He was having trouble with my credit card and he was patient and understanding until I was able to resolve the issue. You have an advantage with Tony and I hope he will be there when we return to Orlando in the future. Thank you - Travis Upperman

VonRONALDO B.March 29, 2022

It was a bit expensive because I waited too long to reserve the rental car. The person got it for $9 a day.

Vonkaren sMarch 29, 2022

I don't think you should charge $60 for your ezpass. I just needed, not even $20. This is a robbery. You need to review what was used and change some more. Not $40+++. The car was dirty and not disinfected. I had to clean the windows and clean everything when I got to the hotel. But you have the best prices. I have to

VonLOY CMarch 28, 2022

The staff was very helpful. I definitely didn't have any problems at all. Thanks for your courtesy.

Vonarnold aMarch 28, 2022

The only bad thing. I left my wallet in the car I rented. I called and they said they would call me back but not yet.

VonPREMPAL KMarch 27, 2022

The car smelled of cigarette smoke everywhere and my credit card insurance was not honored so I had to purchase additional insurance.

Vonbrian lMarch 27, 2022

I had a low battery on the key fob so I was a bit nervous but other than that everything was fine

VonBarbara RMarch 27, 2022

They charged me a second time the price I had already paid through Expedia; I waited over 1.5 hours at the airport for the shuttle to no avail, finally had to pay Uber to get to the rental place; in the rental office had to wait for the employee to enter the office, only a security guard was present; they gave him a rental car with an empty gas tank and told him that it was not the solhad, that it was empty). Overall terrible experience.

VonMONTI HMarch 25, 2022

Excellent place to rent a vehicle.

Vonpetirroio fMarch 24, 2022

The second man who helped me was amazing!

VonBOSQUE HMarch 24, 2022

The wait time for pickup was ridiculous. We waited for the pickup for almost an hour together with other customers. There was clearly a break between what the driver was doing and what the reception staff knew. The return was fine and the second driver for the return was perfectly fine, but after hours of flying the wait was hoping for some sort of compensation for the trouble.

Vonmario mMarch 24, 2022

Unexpected charges despite the fact that the insurance was already taken out when the reservation was made through Expedia.

Vonlisa tMarch 23, 2022

I chose to prepay for gas so I wouldn't have to fill the car up to 3/4 of a tank again. Gasoline cost me $55. I ended up driving almost 1/4 tank. When I asked for a credit for gasoline, I didn't get up, they denied it. My husband rents cars frequently and has always been reimbursed for his unused gas. .as. My children and I waited a long time at the airport for the shuttle. smooth

VonMARIELAMarch 22, 2022

We had a lovely experience renting a 7-seater SUV for a family outing. We got good value for money and lovely attentive staff, when we needed to change our booking from a mid size car to an SUV there was no problem! Dropping off the car was also quick and easy. I would definitely return to this agency again.

VonPAUL M.March 22, 2022

You were told differently when you called and spoke to someone.

Vonmarla sMarch 20, 2022

Just a reminder, some of us drive older model cars and need to learn keyless start and stop :)

VonBethany TMarch 19, 2022

The time the shuttle took the night we arrived was difficult. The instructions in the email we received were also confusing and unclear. THE DRIVER ON THE WAY FROM THE AIRPORT WAS TERRIBLE! DRIVE AT DANGEROUS SPEED WITH GOSPELMUSIC blasting. HE HAS CUT OFF OTHER DRIVERS AND PUT OUR LIVES AT RISK. The gentleman at the front desk recommends that your night driver have a serious talk. He could have killed us all.

VonKAMALKISHORE AMarch 18, 2022

They charged me 1 extra day and no help when I called. My intimacy was measured incorrectly on 03/14/2021 at 9:30 am, even though I returned at 6:13 am Rates were not communicated in advance and receipt will be sent via email. Call same day for unresolved billing issue. Phonewas also hung up on customer reception. Also, they can't fix the billing issue. Very dishonest and extra charges were made

VonJUE LMarch 18, 2022

The rental car made a lure and exchanged through the car rental website. The representative charges me extra unnecessary fees when I declined the offer at the check-in counter.

VonANTONY ROBERT FrMarch 18, 2022

The person who checked us in was helpful and polite.

VonWarren TMarch 17, 2022

The shuttle took 45 minutes to pick us up from the airport, the driver was rude

Vonwesley cMarch 16, 2022

I had to pay 89.99 for insurance. I am fully insured and was told at the counter that my insurance would not cover the loss. Which ! When I got back home, I contacted Expedia about this issue. Then they gave me an email for the car rental. I sent them all my information and a letter from my insurance company saying my insurance covers them all! So you can keep the $89 and I will never rent from you or use Expedia for anything!

Vonjason pMarch 12, 2022

when i book my car i did it online on pricelesscarrental website when i arrived to pick up my car they charged me a lot of fees again because i paid these fees online i asked them and they didn't know how to refund my money. They gave me a business phone number and told me the location had to reimburse me, long story short I never paid twice CAR RENTAL WITH YOU AGAIN.

VonS-STATIONMarch 11, 2022

Horrible experience!! The car we had was scary to drive, it was so horrible. My fiance drove it so I can tell more about it. When we returned the car and expressed our horrible experience, we were told that the manager would call us. We never received a call. I will never rent a car from this company again.

VonANGELABET MMarch 10, 2022

I prepaid the vehicle online and owed $40, but had to add an extra day. I declined insurance but was told I had to get it even though the paper at the counter said it was an option to get it. what should have cost me around $100 or less was $207 more than double what I expected. This was like a bait and switch with the cheap price and then the end for everyone after this experience. The drivers to/from the airport were great!

VonireneMarch 9, 2022

Car I rented very clean but while driving the tire broke and splintered into pieces. I was left on the side of the road in the middle of the night 45 minutes from the airport and barely made my flight. No one from Priceless was there to help, I found a 911 number, contacted Indianna. She ordered a tow truck. and she suggested that she call 911. I did. State Troupers changed my scary and life threatening situation that was avoidable if they had a good tire on my rental!

VonCYNTHIAMarch 8, 2022

The agent overcharged me and only spoke quickly when I disputed the charges. I called the company after returning the vehicle to verify the charges and a refund was issued.

VonDON GMarch 7, 2022

Much better than waiting in line at the airport for hours. I took a shuttle five minutes away and got to the vehicle quick and easy.

VonSCOTTJ CMarch 7, 2022

The car was pretty bad. I had to stop and wash the inside of the windshield because it was greasy. I had to stop and air up the tires one morning. (Illuminated tire defect) I'm not really impressed.

VonCHARLOTTE SMarch 6, 2022

The shuttle did not come for 1 1/2 hours. The lobby is terrible. They try to charge you for a late pick up. The car had a quarter tank of gas.

VonRANDY AMarch 6, 2022

Sausage rental experience I've ever had. They charged me over $170 after I left the vehicle. When I called to inquire I was greeted by a rude and confrontational woman who refused to help me. The car was dirty, the gas level was so low that the warning light was on. Low tire pressure and warning light on. You also need to change the windshield wipers.

VonRamachandran RMarch 5, 2022

Bad customer service. Try to get more money than any help. The cars are old and not maintained. Notice to drive the car with the warning lights on the dashboard.

VonJULIA CMarch 5, 2022

With all the hidden fees, it cost me double what I initially quoted online. Your company advertises shuttle services every 15 minutes. I waited 45 minutes for their shuttle at the airport and took a neighboring company's shuttle on the way back after waiting again for over half an hour. I will never rent from your company

VonANTHONYPHILLIP VMarch 5, 2022

When they called her to exchange the car in my daughter's name she was told she needed a copy of my driver's license when she arrived she said this would not work and charged her double the original contract if she could give a negative rating she would have all the social contacts, media channels and express my opinion

VonMagdalena MMarch 5, 2022

never sent me a receipt

VonIsabel T.March 4, 2022

We rented a car from Priceless. They did not tell me that the facility was not in place. We were expected to pay liability fees. When we got to the car the car was dirty outside oh there were brown stains on the roof and the car smelled like someone smoked in the car. I was not satisfied with this car rental experience. I will not rent from Priceless again

VonMATEO TMarch 4, 2022

I didn't catch her name, but the person at the counter when I checked in and out was very nice and did a great job.

Voneduardo mMarch 3, 2022

They charged me $75 for being more than 2 hours late to pick up the car. I called the office to let them know and got no response. I sent an SMS back and got no response. I returned a second text and they said it was okay that they were open until 11pm. This was due to an ice storm at home and I had no control over it.

VonSHANNON MMarch 1, 2022

We rented through Expedia and got a great deal. We were coming to Orlando from Winnipeg, Manitoba to Toronto and our flight from Toronto was cancelled. We called Priceless and told them we would pick up the car a day later. The gentleman was super nice and said no problem, the vehicle would still be waiting here. When we arrived he charged us an additional $150...not happy

VonARASHKJFebruary 28, 2022

The car was out of rest

VonWASHINGTONHFebruary 27, 2022

The car was not very clean but the customer service was good.

VonALANZFebruary 26, 2022

I was given incorrect information about the collision insurance waiver. I had my own and they told me I couldn't do without it. That was wrong. I feel cheated. I would like a representative to contact me. Alan sugar 905 929-3773

VonJean-Marc LFebruary 26, 2022

Everything was great...just let down by the rates.

VonNATHAN CFebruary 25, 2022

Shuttle delay: we arrive at 8:00 p.m. m. and waited for the shuttle to pick us up at the airport at 9:30 am. m. Clearly unacceptable. No phone number to call delays or customer support. The car we got had an obvious mechanical noise of screeching tires. It should never have been given to us. Informed the staff by us. However, the staff who checked us in and out were very excited. The mold on the ceiling does not inspire confidence. I can't recommend it yet

VonSean D.February 25, 2022

The only problem I had was transportation from the airport. My flight was delayed so I had to take a taxi to their location. The onsite staff was excellent! I think the gentleman who helped me was Fred? I will most likely use them again. Thank you

Vontara tFebruary 23, 2022

Paying a toll every day even if you don't use the toll is ridiculous

Vontimothychalmers dFebruary 22, 2022

The windshield was dirty inside and out. make vision bad. especially at night

VonWALTER RIVERA MFebruary 21, 2022

THE GUY WITH THE KEY TOLD ME I WILL GIVE YOU A NICE CAR; IT SHOULD SAY DIRTY AREA, OLD (2019 NISSAN ALTIMA), WITH A FLAT TIRE, CHECK ENGINE LIGHT ON, TIRE REPAIRED. AN HOUR LATER I RETURN THE CAR AND THE YOUNG MAN AT THE COUNTER GAVE ME ANOTHER CAR (NISSAN 2022). SHE HAS A DIFFERENT ATTITUDE. AT THE SAME TIME AN OLD COUPLE TRIED TO MAKE THEM A DIFFICULT TIME. LOCATION: 7652 NARCOSSEE RD, FL. 3216248994 TRANSACTION: 126630

VonMIGUELDUARTEPORTO RFebruary 21, 2022

The guy who visited me was great, very polite. Good service that I will recommend.

Vonrobinchristian pFebruary 21, 2022

Orlando Priceless excellent and fast communication. Priceless LAX Still waiting 3 weeks (and so are carrentals.com) after a dozen requests being ignored. I had to cancel a car for a funeral and am tired of trying to contact them for a partial refund. Carrentals.com sends me emails every day saying they can't reach them either.

VonNoodlesFebruary 19, 2022

Sabrina's customer service was excellent.

Vonbrandon tFebruary 19, 2022

Our experience was amazing! We have rented at this location before and were satisfied so we decided to rent here again. The gentleman who checked us in was very professional and friendly. He even gave us an upgrade for returning customers. The driver who took us back to the airport was also very friendly. Again for the excellent serlocation! Thanks again for making our car rental experience a great one!

VonGUILLERMONAHUM MFebruary 19, 2022

It really was a very bad experience. I have always rented cars and this time it was very very poorly attended by the officer Samy or something like that. He was very very rude and I felt really mistreated. regardless of the fact that the car was not 100%. I would not rent again for this. Official

VonJUWEL CFebruary 18, 2022

Mike was very rude and unprofessionalism, he was very stuck up and spoke to me in a rude and condescending manner. I also waited an hour and 45 minutes at the airport for the shuttle to pick me up. Every time I called it was a different excuse and again very rude. Their customer service is definitely non-existent. I have requested that a copy of the renwill be emailed to me. I'm still waiting for the lease and the receipt. NEVER UNDERSTOOD!

VonMichael FFebruary 17, 2022

The car was not clean inside or out; the car roared as if a wheel bearing was about to fail. Everything else was fine. Miguel

VonLISACRISTINA BFebruary 17, 2022

Priceless was fantastic!! I highly recommend this great car rental company.

VonBernardo WFebruary 17, 2022

Long waiting time to rent the car - at least 30 minutes - only 1 person serving customers. Waiting almost 25 minutes to catch the shuttle to the airport is too long.

VonlucianafFebruary 16, 2022

No one tells me I need a shuttle even to check in, I got to the airport, the women closed the window in my face, it wasn't even 11pm! and there was no one else in line! No one ever answers the phone, there is never anyone at the reception, far from the airport and without any explanation or information, even worse, a shell company will never exist again.

Vonbrian lFebruary 15, 2022

The car was shipped dirty. Low pressure warning on the right front tire. The windshield was dirty and the car smelled like dog deodorant.

Vonpatrick bFebruary 15, 2022

Dirty car windows had to wait more than 30 minutes for the shuttle to pick us up from the airport. Braking and alignment were bad.

VonCLEAR D.February 14, 2022

The manager was terrible and my car was dirty and full of little dents. We had to wait 45 minutes for a shuttle to pick us up at the airport, although the driver was lovely!

VonLORRIA LFebruary 13, 2022

They rented me an unsafe vehicle. I had bare tires, the brakes were squealing, and the tire was not holding air. I had to keep putting air in the tires. The tires were so bare that I aquaplaned in the rain. I told the clerk when I returned the vehicle and he told me he would put it in the notes.

VonVICENTE DFebruary 12, 2022

Car smelled like smoke, rear view mirror kept falling off, passenger door wouldn't lock. It was the worst car rental experience I have ever had. I will say the staff was friendly but the car was a piece of junk.

VonAYANNAFebruary 11, 2022

My rental reservation was intentionally set for a midsize SUV. I called ahead to make sure the vehicle would be available and was assured that it would. When I arrived, the only vehicle available was a Nissan Versa. Try to get your 99 year old grandmother in and out of a Nissan Versa. Customer service was a 0

VonWilliam V.February 11, 2022

All in all, great experiences. I did not appreciate the fact that when I submitted my insurance information, I was told it was a policy to charge $40 a day for auto insurance.

VonJENNIFER B.February 11, 2022

Customer service was excellent!! Friendly and very helpful. The car was not washed on the outside and it was dirty on the inside too, the floors were not vacuumed, the windshield was so dirty on the inside that I had to stop and clean it. and it smelled like smoke.

VonANDREWPOPIK IFebruary 10, 2022

I had a rent of $108 that cost me $470. My auto insurance and credit card cover me with liability, but the agent said I needed to get their collision insurance since the insurance was liability only. He looked at our insurance card, which he told him that. Wrong, he couldn't know my policy. Far from the airport I felt st

VonJulia H.February 10, 2022

The car was not comfortable at all, the rear tire needed air so we had to stop and refuel the first day we picked it up. We reserved the car with an AMEX card but when we got there they said they don't accept AMEX or debit cards. I would not use this company again.

VonWayne L.February 10, 2022

Slow pickup at MCO, otherwise good service. easy return

Vonjesenia mFebruary 10, 2022

When I reserved the car, I got a total of $64. When I got there they had added a bunch of random charges so that my total was over $350. The roof of the car was stained and gross. The car was in dire need of an alignment and the radio would randomly go off every 10-15 minutes. I frequently visit the area and will NEVER rent a car through Priceless to

VonJOHANNES H.February 7, 2022

The staff could not have been more friendly and professional. The rental went perfect. Thanks to everyone involved. This was a great experience. Thank you for reminding us to bring our own insurance documents during the confirmation process.

VonTRISHAMARJORIE EFebruary 5, 2022

The vehicle that they wanted to give me was in terrible condition, I told them that I would not accept it and I only asked for another one. The guy started yelling at me and he told me that he had no other choice. I refused to accept it and asked for my money back. This is the worst rental company I have ever come across, especially since they wanted to charge a mockery.

Vongeoff dFebruary 4, 2022

There were some minor issues with the vehicle. I have completely forgotten about them until now. So it's not really a big problem. The 9 is only from the vehicle, not from the people. I had a lovely experience and they were so helpful in not making me wait and making sure I got everything. I made managers special and I'm so glad I did. I'll be back next month and I'll be sure.

VonSusana B.February 4, 2022

The interior windows were very dirty making it difficult to see. I had to stop and clean them before I could drive to my destination. The car had a lot of external damage but it was a good deal for the price.

Vonmike dFebruary 4, 2022

They overcharged me. Expedia gave me a final price of $160 less than what they charged me at the counter.

VonMichael FFebruary 4, 2022

The rental vehicle had a leaky left front tire that I had to fill every day of the rental period. I was told that I couldn't pay with American Express even though the reservation was made through AMEX. They told me they couldn't scan AMEX back then. I will not use again.

VonKEJUAN SFebruary 4, 2022

Great prices and excellent customer service. The vehicle was in excellent condition.

VonGuillermo Juan H.February 3, 2022

I was disappointed that Priceless Car Rental did not accept my car insurance from Canada like all the other car rental companies I have used do. This was the only reason I didn't give Priceless an overall rating of 10

Vonjason dFebruary 3, 2022

The insurance requirements, which went beyond what Expedia offered, were an unpleasant surprise.

VonSayard BFebruary 2, 2022

I was worried about reading some reviews before arriving and using a third party provider. it was worth it. Your staff were polite, not rushed, nothing seemed different or unusual from other rentals I've done, even though it was MUCH cheaper :). Send all my colleagues your way when they're in the area.

VonHEIDI MFebruary 2, 2022

Wait time for airport pickup was very long, we waited about 1 hour for pickup and called the office twice. The staff was friendly, but when I realized they were charging me about $7 more than my quote, they refunded me the difference, but then the sympathetic tone ended abruptly and the mood changed to one of hostile/irritated interaction, so it was very good, so overall. I would say he was happy.

VonDEIRDRE H31 January 2022

My car was dirty, falling apart, and I didn't have a full tank of gas. Pick up point fell apart which I think is safe for TSA staff

VonMATTHEW B31 January 2022

Great price and service. The only minor complaint was that the windshield had what appeared to be some kind of dried cleaner on the inside of the windshield that I couldn't easily wipe off. Otherwise a fantastic overall experience.

Vonemily t30 January 2022

The guy behind the counter Tony was condescending and unprofessional. Calling the number on the card does not tell you how to actually talk to an employee. The battery in the push-to-start key was dead, he had to go back for a new battery. The windshield was incredibly dirty. The windshield wipers were terrible. When it rained, we are very dirty and the wipers are crap. There were so many fees

Vonjose n29 January 2022

If he had given instructions on where to go that would have been great, we spent an hour and a half trying to figure out where to go, no one knew we were going to be sent to the garage.

VonJOHANNES K.29 January 2022

The agent had to do everything himself, including fetching the car! Luckily I was first in line so I didn't have to wait long but it was very good.

VonKENNETH29 January 2022

We feel that we were cheated with insurance that we did not need. They made it sound like it was an option that came with the vehicle and never said it would cost more. When I asked them about it, they didn't comment. They were rude and unfriendly. I was told I would have to pay $10/day to "transfer" my own insurance if I hadn't

VonJENNIFER29 January 2022

I'm waiting for your response about a charge on my credit card that shouldn't be there. I don't want to take this to the best business office. If I could give zero stars I would. This place is absolutely horrible

VonJUNGM K27 January 2022

The car was not new but it was ok you get what you pay for.

VonDENISE R27 January 2022

Had to inflate tires twice a day, dirty, driver's side window not working

VonSusan K27 January 2022

Zaid was a great customer service representative. He would definitely come back and rent from Priceless again. Much better than most car rental companies in Orlando, Florida.

VonJUDIT W26 January 2022

We waited 45 minutes for the shuttle and were lied to when we asked why it was taking so long. We then waited 20 minutes on our way back to the airport while the shuttle driver stood around. Pretty bad customer service. Everything was fine with the vehicle itself.

VonCRAIG B25 January 2022

We waited too long for the shuttle on both sides of the rental. When we arrived it was almost 45 minutes. When we left it was 25 minutes. None is acceptable. I don't expect to wait more than 10 minutes. Their pricing policy is a bit dubious. They offered us a specific price, but that offer did not include an additional $00 driver fee than what they offered us. I will never use your service again.

VonSYDNEY TO24 January 2022

I emailed regarding my concerns :))

VonBRIANNE24 January 2022

The first vehicle they showed us was a mess, it was disgusting. The vehicle was dirty inside and out. We reluctantly took the vehicle and when we got to the interstate the vehicle was shaking like crazy. We returned the vehicle and got another slightly cleaner vehicle. This vehicle needed new brakes, but at least it didn't wobble like the company recommended.

VonRONEUGENO C24 January 2022

We waited an hour for an airport pick up and when we got to the off site location the car was not ready.

VonNICHOLE T23 January 2022

There is no shuttle to pick us up from the airport and no phone line to call just a register.

VonBRYON P.21 January 2022

The vehicle was dirty, with dirt in various places (and puddles of some kind of liquid in the cup holders) that caused him to stop touching the vehicle when he had to. The vehicle was also in very poor condition, with rigid windows and broken or missing panels. The vehicle was also rented with the correct starting fuel level - quoted as 6/8 but true but no interest in details or providing a correct rental agreement.

VonGLORY H21 January 2022

The guy at the counter was super nice and friendly. I like to rent from you

VonFRANCISCO L21 January 2022

The agent tried to include additional hidden charges. Even after I told him I didn't want any extras. Very unprofessional.

Vonvirginia m21 January 2022

The whole process was efficient! The staff was very helpful and informative.

VonVICKI20 January 2022

Although the answering machine told us that the bus would be there every 10-15 minutes, it took much longer and we called several times just to get voicemail. When we told the office clerk he gave us some attitude. The car itself ran smoothly and gave us no problems.

VonMITCHELL W18 January 2022

The windows were so dirty that not only did we have to stop at a gas station to clean the outside, we also had to buy Windex to clean the inside.

VonMACARMELA AND14 January 2022

I would have given the car €10 but the volume on the car radio was not working properly. A great deal, but voided with hidden fees, e.g. B. Transfer one's own insurance coverage for a daily fee when auto/liability insurance coverage should suffice. The other option is to pay for car insurance on the rental car. Either way, the savings you

VonCAMERON R.14 January 2022

The windows of the vehicle were very dirty on the inside. In general, the location seems to be in a rather sketchy area. The shuttle drivers were very polite and the shuttle was clean. Pricing was honest and it doesn't seem like we were charged any hidden fees. I would prefer to rent a car with a full tank that according to the rental agreement has the same amount that we started with which was almost empty.

VonCHETA L13 January 2022

Everyone we dealt with in the Orlando office was very nice, very personable and we enjoyed talking to them. However, it looks like the car has been in an accident before and had a couple of check engine lights on a low tire pressure, another tire that I don't even know what it was and then another one, that looks like a car We are happy with everything and I'll definitely use it again next time I'm in town.

VonANTONY A.13 January 2022

They do not accept credit card insurance or PR CAR insurance so I would not recommend or rent with you again. Everything else was perfect. These points need to be reconsidered.

VonABDALLAH A13 January 2022

I reserved this vehicle online because we were extending our stay in Florida. When we went to pick up the car we were told that they don't rent from locals. I found that very strange in itself, but also because we don't live in Orlando. And even though we have Florida DL, we live 2 hours away and currently live outside of politics, which is not a good thing.

VonJACQUELINE H.13 January 2022

I would for the low price, too many hidden fees, and but it would be nice if they would accept an American Express card which offers much more rental car protection instead of putting pressure on your auto insurance. Not doing the inspection with the client was a bit scary. The car's maintenance record was out of date. The price was really good and it did the trick.

VonJUANMANUELLOPEZ C10 January 2022

The car had many scratches and inside the roof had many stains

VonJORGETURODESANTIAGO L10 January 2022

I would not recommend it because they charge and do not notify you and they do not want to make the return and they take a long time to respond, thank you.

Vonlarry w5 January 2022

My husband, who rented me the car, was great. My flight landed late and he understood and stayed after hours to make sure my daughters and I were okay. He would definitely use them again when he visits them in the future. Just a note: the front tires had worn tread and could be a potential hazard. I did not noticed it

VonDenise F.4 January 2022

I was very disappointed with the customer service and appearance of the rental center. A serious update is needed to the customer service waiting area. The car was basic and although it served its purpose I would not recommend Priceless Car Rental.

VonAKASH C4 January 2022

THEY ARE TRAPS. STOP CHEATING PEOPLE WITH HARD EARNED MONEY. he forced me to take out insurance despite presenting proof that I had it. About time someone sued you. How do you sleep at night knowing that you are scamming people out of money you don't deserve?

VonYASMINE S4 January 2022

The entire staff here was amazing! ! Thanks for a great experience. A special thanks to Sabrina and Fareed.

VonAMANDA V.3 January 2022

Unfortunately, I did not know that this car rental company was not at the airport, so when I called the phone number it was very difficult for me to understand where to go. Our plane was delayed so we missed our pickup. The person I worked with the next morning really helped me and was wonderful. My only issue is how hard it is to find a phone number.

VonTRACY B3 January 2022

Great price and service

VonXIAOBIN L2 January 2022

The price is good, that's all. The service is the worst in my 20+ year rental experience.

VonMiguel G2 January 2022

The car was dirty...we had to buy air freshener for it...Cigarette marks on the doors. We update for more rooms. A family member spent the week pumping air into his tires twice a day. He really put a mess on our trip by gasping for air all the time. On a PS, very nice! The people at the reception were professional but did not agree with the price.

VonSHANNON M1 January 2022

the car was dirty.

VonAMY W.1 January 2022

The oil light was on and the right rear tire went flat almost immediately after the pickup. I was still able to inflate it though and fix a flat tire. She made the trip a bit stressful, but the staff was very nice.

Vonjulia dDecember 31, 2021

My experience with Priceless Car Rental was super fabulous and totally worth it. Got a clean, new, odor free vehicle that makes me happy and has no problem driving my sinuses around Florida. I love my agent who has been courteous, professional and courteous to me. I can especially recommend it to everyone. No offense to the rest of the reception staff.

Vonsonja tDecember 31, 2021

The car was smelly, obviously not clean, there were still items in the car from the previous renter. The customer service was terrible. I had to wait forever for a shuttle to take me back to the airport, the guy Peter who worked there was rude and inconsiderate not only to me but also to other customers. I would never recommend this company to anyone as Covid is so bad and being dirty is a car to be ashamed of.

VonDUAN ADecember 31, 2021

The car they gave me was unacceptable, I should have asked for another one. The windshield was encrusted with watersports that would not come off, it was a safety hazard, especially at night. The tire pressure warning sensor was on the entire time I had the car, even though the tires were fine. I have rented from Priceless before with no problems, but

VonPAUL JAMES SDecember 31, 2021

The car was dirty inside, I had to clean the inside of the windshield just to see how it handled. The check engine light came on as soon as I got to my hotel. The next morning one of the tires dropped 10 psi. Could not fill with air due to missing valve stem. I had to wait for the office to open to get a replacement as the "emergency service" was no help at all. should h

Vonmichelle pDecember 27, 2021

This was the worst car rental experience of my life. I booked with Amex on the Amex travel site. When I got there they told me I couldn't use it. The price was $209 and then went up to $350 when I quickly complained to $290. After he said the car is not available he will give me a better one, I went to look for a car and it was compact, I rented a midsize car. I was finally given a dirty, smelly, dirty Nissan Sentra with horrible cracks. low tires.

Vonmartapatrizia mDecember 26, 2021

When I picked up the car, Sam looked at me. He surprised me with more money. My rent was $0.120 and he asked for $260. The car was in poor condition, the side mirrors were fogged up, the oil light was on, and the brakes were rattling. very bad experience

VonLUISH M.December 26, 2021

my recommendation try to supply newer cars as they gave me a very old and dilapidated car and your partner ivan in orlando fl was very kind and got me to change cars so i went with your company i would be very satisfied which is a thank you from the heart for your excellent service

VonSCHOTT KDecember 24, 2021

Good overall experience.

Vonromina jDecember 23, 2021

The car was dirty at pickup and they told me it was the only one available at that price. The tire sensor was on and the car was vibrating when driven at 40mph. I feel it was an unsafe vehicle and my vacation was ruined because I didn't feel safe driving to any destination in Florida. My vacation was ruined!

VonROBERTO W.December 22, 2021

Great service at the reception!

VonJOELANTONIOREYES RDecember 22, 2021

The only problem I understand from you is inflated insurance costs. Yes, when I go to your website they give me one insurance option per day. Because they charge me 15.00 extra per day. I don't think it's fair

VonRODA MDecember 22, 2021

The gentleman who helped me with my rental was very informative and polite. Thanks for a wonderful experience.

VonCATHERINE D.December 21, 2021

The people who worked were friendly. Wait time for airport pickup was about 45-50 minutes. The car was fine. Clean inside. Outside was dirty. And if I may suggest one thing, clean the windows, inside and out. They were so dirty as paper that looking out the front and back windows was quite distracting. I bought a window cleaner and m

VonRahamat ADecember 21, 2021

I am a client. I have had positive experiences with Priceless so I continue to use them. I got the best price and getting and returning the vehicle was quick and easy.

VonCRAIG PDecember 20, 2021

The car was not washed, it just came out wet and not clean

VonElaine kDecember 20, 2021

Since there is no location at the airport, it was very difficult to figure out where our pickup location was. There were no phone numbers on our reservation to call for information. We had to call American Express to get a phone number. Frustrating!

VonJosé MDecember 20, 2021

I arrived at the airport 15 minutes late because my flight was delayed. No one answered the phone at 10:45 PM.

VonPEDRO CDecember 19, 2021

The customer service was fantastic, unfortunately the car was dirty, it smelled like smoke/marijuana, the windows were dirty and I had to stop to clean the windshield, the reflection of the sun made it worse. I didn't have time to complain and ask for a better and cleaner vehicle.

VonMedardoe LDecember 19, 2021

The vehicle was a bit dirty and smelled like smoke inside, but overall it was a good deal and I would use it again.

VonJHONSSIINGRID ADecember 18, 2021

Bad service. The car was so dirty that I had to pay too much money for the rental. I had to wait 45 minutes at the airport. bad society

VonJIM H.December 18, 2021

I forgot my sunglasses in the car, I tried to call them but I couldn't talk to anyone. There the number goes to a recording. So I got out my $200 glasses.

Vonsandra cDecember 17, 2021

This was one of the worst experiences I've ever had renting a vehicle. Starting with a 45 minute wait, we had to wait for pickup from the airport at the disgustingly dirty vehicle they put me in. No windshield washer fluid, they didn't show me how to turn on the lights, they just went back to the car building. I had no idea how to use something like this. Very upsetting, will never recommend or use again. I really want my money back.

Vondavid mDecember 16, 2021

The exterior of the car was dirty, it handled well. I don't understand how I booked through American Express and they don't accept this card.

VonRANDY H.December 16, 2021

I booked at a cost of $196.00 including taxes and fees! They charged me $240.00!! When I inquired, I was told that they were additional charges. ! ! ACTUALLY? utter crap! I did not sign up for additional coverage so it should have been $196.00! Lesson learned! Next time I know where not to go!!

VonERIKAS ADecember 14, 2021

We loved that we didn't have reservations; We are very disappointed, we show our confirmation at the counter and they still don't give us the car.

VonJOSUÉ RDecember 14, 2021

The price was much more than advertised. The airport shuttle was slow to arrive.

VonJosé R.December 13, 2021

Long wait for shuttle, car windows and mirrors were smeared making night driving difficult.

VonLOUIS S.December 12, 2021

The car was not clean, all the windows were dirty

Vonfrank lDecember 12, 2021

Too many hidden fees Will never rent from this company. The staff was excellent.

VonROBERT L.December 11, 2021

Customer registration was slow. Although very few people signed up, it took forever. you need proof of insurance. I have never had to give my insurance information when renting. If this is your policy, you must state this when making your reservation. Most people keep their insurance card in their vehicle, not in their wallet. This is dirty. I could barely see through them.

VonCARLOSREYESJDecember 11, 2021

First of all, my pickup was almost an hour late, so I didn't get the reserved car. While I did get an upgrade at no extra cost, the car had the check engine light on, I had to pump up the tires, and the car had roaches in the trunk that ruined my Thanksgiving dinner. Although I tried to call to speak to a supervisor, neither call was a problem, but I feel like I deserved some sort of refund. No credit for another rental, I don't earn it all, but some funds are returned to me. Bad, very bad customer service. I will not refer them to anyone due to this lack of communication and service.

VonNATALEEREDMAN ADecember 10, 2021

Insurance should not have been necessary. At every rental location I've been to, the purchase of insurance is optional. Any additional fees not included compared to what I initially expected, I ended up paying an extra $200.

VonHIS BROTHERDecember 10, 2021

Terrible customer service. I came to Orlando with my family on vacation, the first thing we did upon landing was to pick up our rented car where we were treated badly and disrespectfully, especially by the man at the reception whose name I unfortunately do not know. Our rental car was also very dirty when we picked it up. I would do customer service.

VonROBERT L.December 9, 2021

We arrive at the pick up station at 23:30, they close at 23:30. We called, they sent a van to pick us up and took us to the agency, all the lights were off except this company's desk remained open for us.

Vonbrad sDecember 8, 2021

The staff was excellent. The car was quite dirty, there was no washer fluid and the inner windshield was fogged up. For me the condition is if the car is reasonable for the rental price and I would go to Priceless again for a rental car.

VonSHIRLEY J.December 7, 2021

They welcomed me wonderfully. Only to be told that the original price I booked it for would go up. I was very unhappy. I used this company 1 year ago and am very happy to use it again until this issue. They charged me an additional $36 and talked like he was giving me a discount. I want the same rate that I booked online. I was too tired to argue. cattle

VonRebecca JDecember 7, 2021

The trunk of the first vehicle we rented was wet. We do not think to check the dryness of the trunk before putting our luggage in the trunk. The clothes in the bottom of our luggage got wet. We took this vehicle back and they gave us a larger vehicle, Nissan Rogue without charging us, but the vehicle smelled like smoke. Gross was not sent to me UNTIL we picked up the vehicle, we hold Expedia responsible.

VonSandra johana sDecember 7, 2021

Very difficult to communicate with them to explain why they charged more than it was

VonVICTOR RDecember 7, 2021

intestine

VonMARCO MDecember 3, 2021

Please write the deposit back to my card. Aesthetically the car was not good. Loose bumper, damaged rear bumper, torn floor mats.

VonBARBARAJ WDecember 2, 2021

I have been renting vehicles for decades and this has been by far the worst experience I have ever had. The counter agent was arrogant, the car was a economy car when I booked an SUV, but I didn't get a price discount (despite asking) and was told I would need to show proof of insurance to avoid any issues. extras Expenses to pay coverage. The car was so dirty that I had to stop to clean the inside of the windshield before I could drive.

VonWALTER FRANCISCO JARAMILLO F.December 1, 2021

I felt let down. I consider this to be false advertising. It is important that you provide approximate values ​​to calculate. Advertised on the internet for just over $550, I booked for T/C to cover any mishaps but they included all insurance and milia inclusive and I travel all the time and with other companies I have not had these issues. What a shame

VonHEIDE WNovember 30, 2021

You should note that you have not paid your tolls for 6 months and if the customer wants to use their own SunPass they cannot. So they can pay you the $6.95 per day up front and not be charged twice when you return the vehicle (because they can't put the tag on your SunPass). You scam people. not to love us again I had to pay $63.00. The car windows were filthy inside and out and blood on the back seat cover.

VonYAHAIRAM J.29. November 2021

If I could give this place a "0" I would. The customer service at the place was terrible but the only positive was the shuttle driver Edward, he was great. When I registered my vehicle, with all my information and additional payments for hidden fees and deposit, the tour guide informed me that they had no vehicles in stock. He then assigns lights, including the engine light. I was afraid to drive it.

VonCATALINA SUSAN S26. November 2021

The tires were low so I pulled over and paid two bucks for an air pump to pump them up and the low sign was still on the dash. I also wasn't happy about being pressured to pay $30 for tolls. I asked if I couldn't pay cash at the booth and was told no, and at the toll booth there was a place where I could pay cash for $2.75 each way.

VonRicardo C.26. November 2021

Very unprofessional people working in this place.

VonMELINDA K.26. November 2021

The shuttle driver was rude when we had to go back to the airport. We also waited 45 minutes to be picked up from the airport. I tried calling multiple times and only got a recording. The recording said 15-20 minutes but it was 45 minutes.

VonBrian O.23. November 2021

Collision protection purchased through Expedia is priceless

VonMOAMEN T22. November 2021

The shuttle driver overheard me talking privately with my wife in Arabic, so he intervened and continued to argue with me. The customer service representative made me pay extra money for a premium car because they didn't have the car I originally reserved. Then he got me an old Nissan Maxima with 68,000 miles, gross roof interior, and the screen couldn't do a refund. It took 45 minutes to return the car because there was no one at the reception at 5:00 p.m.

VonMiguel O19. November 2021

Too many unnecessary hidden fees. I had to pay $175 more than what I originally said. Plus a $250 deposit that I wasn't aware of. Inform your customers better.

VonSCHOTT B18. November 2021

We had a problem with the pickup of our shuttle. We didn't realize we had to call a phone number for the shuttle to pick us up from the airport.

VonBrian B.17. November 2021

Bait and Switch Fraud Reported to the FTC

Vonjason o15. November 2021

My experience with Priceless was the worst car rental experience I've ever had. The car was dirty, smelled and looked like it was going to fall off the wheels while driving it. Also, the clerk doing the paperwork for the car tried to charge me extra for incidental insurance when I had my own insurance and had purchased an additional $60. Also, I was told that if I didn't pay the $10/day toll, I could use any payment method to pay the Florida tolls. That was a lie since they only accept cash and he had told me that I could pay by card. I am very dissatisfied with my experience and feel that I have been misled in all aspects of my dealings with your company.

VonDaniel F.11. November 2021

nice guys Terrible rental place. the car was dirty. Not cleaned by previous people. The gas tank was not full. A little over half a tank when they gave it to us. It was definitely an affordable place but the worst rental car company we have ever used.

VonEdwin M.11. November 2021

I am unable to change a reservation while visiting Orlando, this should be taken into account next time. Also more proactive staff.

VonDENYELLE K10. November 2021

The shuttle took over an hour to get to the Orlando airport. We flew in around 6:40am and were not picked up until 8am. The car had the lights on. It rained heavily on one of the days and the wipers definitely need to be replaced. Much faster to the airport/check-in.

VonChristmas T-shirt9. November 2021

I made my reservation through Expedia and everything seemed smooth. When I arrived at the Priceless location, I was first greeted with a non-functioning sliding door in their building that I had to open to get in and a roof that appeared to have terrible water damage and mold. When I got to the front desk, they told me about some hidden charges that they had no other option to get, which added a little over $100 to my bill.

Vonaliyah w9. November 2021

I waited 40 minutes for them to pick him up at the airport. I rented a Nissan Rogue and the fuel nozzle got stuck in the gas tank due to a safety feature. The gas station had to contact the fire department to remove the nozzle.

Vonmegan a8. November 2021

Awful. She had car trouble. I called the company to have it in town and the rental office charged me $1,000 and then verbally assaulted me over the phone when I tried to fix the problem and get to the bottom of it. The worst rental I have ever experienced. I will never recommend it and wish I could rate all zeroes.

Vonrut m8. November 2021

The service was terrible. The agents were unprofessional and rude. The airport shuttle driver was very rude. He did not speak when going up or down. The car was old and very dirty. I will never rent from Priceless in Orlando again.

VonMAGALEN T5. November 2021

The vehicle we rented smelled like smoke and was not very clean inside. I think the vehicles should be reserved for non-smokers.

VonDAVID MONTIELI5. November 2021

The worst thing I've ever done.

VonCAROL V4. November 2021

The car was old, the wipers were falling apart. The overall experience was terrible, I won't be back

VonTAMESHWAR B4. November 2021

The interior of the car was not clean, there were some stains on the headlining, the trunk rattled constantly, and the tire pressure light was on all the time. He also wanted to extend the rental period, but the 800 number only gets an automated message. Even Expedia couldn't find a real agent. I would not rent here

VonMary Magdalene G.4. November 2021